Privacy Policy

THÉA AFRICA respects your privacy and is committed to protecting the personal information entrusted to us. This policy explains how we handle information when you visit this website, contact us or engage our services.

THÉA AFRICA is responsible for the personal information described in this policy. We process information in accordance with applicable data-protection law, including the Protection of Personal Information Act 4 of 2013 (POPIA), where applicable.

We may collect information that you choose to provide, such as your name, organisation, email address, telephone number and the contents of your enquiry.

We may also receive limited technical information when you use the website, including your IP address, browser type, device information and pages visited. This information helps us operate, secure and improve the website.

We use personal information to:

• Respond to enquiries and provide information you request.
• Deliver, administer and improve our services.
• Maintain the security and performance of our website.
• Meet legal, regulatory and professional obligations.
• Send relevant communications where you have asked to receive them or where permitted by law.

We do not sell personal information. We may share information with trusted service providers who support our website or business operations, with professional advisers, or where disclosure is required by law. We require service providers to handle information securely and only for authorised purposes.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to meet legal requirements, resolve disputes and enforce agreements.

Subject to applicable law, you may ask us to access, correct or delete your personal information, object to certain processing, or withdraw consent where processing is based on consent. To make a request, contact us at info@theaafrica.co.za.

You may also lodge a complaint with the Information Regulator of South Africa if you believe your personal information has been handled unlawfully.

We may update this policy from time to time. The latest version will be published on this page with its effective date.

Questions about this policy can be sent to info@theaafrica.co.za.